Billing Solutions

Frequently asked questions on billing information in IAS Signal.

Frequently asked questions around credit card payments, including payment period timeline and refunds.

Q. I am a new customer with IAS and I need to set up an account. Can I receive a W-9 form and/or a vendor form?

Information on a Resident Certificate.

Information on early pay discount.

Q. When should I expect an answer or resolution to my Finance case?

Q. Who can I contact about billing-related questions?

Q. Which FX rate is used for billing?

Q. How am I being billed for non-postbid/Open Web products? (i.e., prebid, Channel Science or other % of media, Total Visibility)?

Frequently asked questions for invoices with video impressions where Display was ran but the Video rate was charged.