Billing Solutions

Frequently asked questions on billing information in IAS Signal.

Frequently asked questions around credit card payments, including payment period timeline and refunds.

Q. I am a new customer with IAS and I need to set up an account. Can I receive a W-9 form and/or a vendor form?

Information on a Resident Certificate.

Q. Which FX rate is used for billing?

Q. How am I being billed for non-postbid/Open Web products? (i.e., prebid, Channel Science or other % of media, Total Visibility)?

Q. Who can I contact about billing-related questions?

Q. When should I expect an answer or resolution to my Finance case?

Information on early pay discount.

Frequently asked questions for invoices with video impressions where Display was ran but the Video rate was charged.