Billing Solutions

Q. Why have I not received an invoice?

Q. How can I update contact information on an invoice?

Q. What can I do if the billing information such as currency, rate or other charges on an invoice are not correct?

Q. How can I pay an invoice?

Q. Can all of my invoices be listed under the same PO#?

Q. Can we send invoices to more than one email address/contact?

Q. My invoice needs to include a PO#. How can I add a PO# to an invoice?

Q. Can we get our invoices sent early?

Q. I have just received a “Minimum Advertiser True Up” invoice? What is this and why did I receive this? When can I expect my “True Up” invoices to be sent? Will this fee be included in our standard invoice?

Q. Why are the number of impressions in the UI platform different from the invoice?

Q. How does IAS invoice for partner paid campaigns? Is the client responsible for those fees should the partner not pay the invoice?

Sheet on Self-Service invoice management.